中 文ENGLISH
Announcement to Overseas Customers
对海外顾客之公告

お知らせ・新着情報

業務について

Apology and Notice regarding to Quantity Limit Restriction on Matcha Products and the Current Situation

Dear valued customers,

Due to a sharp and continued increase in demand on Matcha products in the past months, the current demand has already over our production capacity. This results in an extreme low stock of all Matcha products at this moment.

Although we have been trying our absolute best to increase production capacity, we are still unable to catch up with the increase in demand and eventually lead to delivery delays.
We tried to set a purchase limit for certain products at our direct operated shops in order to ease this situation, yet with limited success.

Meanwhile, tea leaves for Matcha production are limited and could only procure once a year in a certain period of time. Throughout all these years, we stock up raw tea leaves for annual production. However, because of the extreme high demand on Matcha products this year, we consider that there would be a very high possibility on a complete out-of-stock before the next tea harvest season arrives.

Therefore, we regret to announce that a quantity limit restriction is now applied on all matcha products. This measure is made to provide the items to as many customers as possible, while stock lasts.

We sincerely apologize for the inconvenience caused and greatly appreciate your full support to Marukyu Koyamaen.

 

MARUKYU KOYAMAEN CO., LTD.

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