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Announcement to Overseas Customers
对海外顾客之公告

お知らせ・新着情報

2024 10 10

In regard to Quantity Limit Restriction Imposed on Matcha Products at Marukyu Koyamaen Co., Ltd.’s Direct Shops

Dear customers,

 

Due to a sharp increase in demand on Matcha products in the past months that is already over our capacity, and results in an extreme low stock of all Matcha products at this moment.

 

Although we are trying our absolute best to enhance our productivity to cope with this situation, we regret to announce that a quantity limit restriction is now applied on purchases at the below listed locations:

<Kyoto City>

  • JR Kyoto Isetan Dept. Store Shop
  • Kyoto Takashimaya Dept. Store Shop
  • Nishinotoin Tea Shop & Tea House “Motoan”

<Uji City>

  • Headquarter Shop
  • Makishima Shop

 

Details:

  1.  ALL MATCHA PRODUCTS in 100g (both in bags and cans), 200g can, 500g bag and 1kg bag are unavailable
  2.  Matcha products in 20g cans and 40g cans are still available at our locations, yet availability is subject to change and while stock lasts. Quantity limit per purchase is also imposed in order to ensure a better shopping experience to all customers.

 

We sincerely apologize for the inconvenience caused due to the above measure, and greatly appreciate your full support to Marukyu Koyamaen.

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